User’s satisfaction with oral care in Pauini, Amazonas, Brazil

Authors

DOI:

https://doi.org/10.17267/2596-3368dentistry.v11i2.3354

Keywords:

Unified health system. Community dentistry. Family health strategy.

Abstract

OBJECTIVE: This study aimed to understand user satisfaction with the Oral Health Team of Basic Health Units in the municipality of Pauini, Amazonas. MATERIAL AND METHOD: This cross-sectional study was conducted between December 2019 and February 2020 in the three basic health units in the urban area of the municipality and had as participants the users of dental health services. Two questionnaires were used: the first to assess access to health services and the other about user satisfaction with oral health care. The results were analyzed descriptively by means of absolute and relative frequencies. RESULTS: Participated in the study 265 individuals, and when asked how scheduling was done, 61.51% replied that it was through a visit to the health unit, and with regard to the main reason for the last consultation, 47.17% of users replied that the main reasons were toothache and extraction. The highest percentages of satisfaction it were found in the physical structure domain and the domain with the lowest percentages information and support. CONCLUSION: The results showed the need to improve the form of access to dental public health services and a positive perception by the users of oral health services in Pauiní, AM, however, the best results were observed in the infrastructure of the health units and the need for improvement in terms of information and support for users of oral health services.

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Author Biographies

  • Gustavo Sobreira Folhadela, Universidade do Estado do Amazonas
    Discente do Curso de Odontologia da Universidade do Estado do Amazonas
  • Lauramaris de Arruda Regis Aranha, Universidade do Estado do Amazonas
    Professora Adjunta da disciplina de  Estágio Rural da Universidade do Estado do Amazonas
  • Adriana Beatriz Silveira Pinto, Universidade do Estado do Amazonas
    Professora Adjunta das disciplinas de saúde coletiva do cruso de odontologia da Universidade do Estado do Amazonas
  • Shirley Maria de Araújo Passos, Universidade do Estado do Amazonas
    Professora Adjunta das disciplinas de saúde coletiva do cruso de odontologia da Universidade do Estado do Amazonas-UEA
  • Angela Xavier Monteiro, Universidade do Estado do Amazonas
    Professora Adjunta das disciplinas de saúde coletiva do curso de odontologia da Universidade do Estado do Amazonas

Published

2020-12-15

Issue

Section

Original Articles

How to Cite

User’s satisfaction with oral care in Pauini, Amazonas, Brazil. (2020). Journal of Dentistry & Public Health (inactive Archive Only), 11(2), 121-129. https://doi.org/10.17267/2596-3368dentistry.v11i2.3354

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